With the addition of the two Harry Potter sections at Universal Orlando, we have more and more client's heading over to see what Universal Orlando is all about. Recently several of the DreamFinder Travel agents attended a multi-day agency training course to learn more about Universal Orlando and have some fun experiencing all they offer. Today's blog post is written by DreamFinder Travel agent Kim Merrill, as she tells what it's like for a "Disney" fan to head to Universal for the first time. It's a comparison between the two, and some tips and info.
Universal Crash
Course for WDW addicts
Last spring
I was invited to participate in an agent education at Universal Parks and
Resorts in Orlando. We had three days packed full of information and touring
which left me wanting to come back for more!
A life-long Disney addict, I suddenly found myself wanting to cheat on
“The Mouse” and head across town for something different!
I found my
opportunity to come back in August, and surprised my 13-year-old daughter with
her first visit to Universal. We were
already on the East Coast visiting family, so a “small detour” wasn’t too hard
to arrange. The rest of this blog is
intended to point out some of my observations as to the differences between
Universal and WDW.
Arrival at the
airport: As there is no Magical
Express for Universal, I arranged transfers to my resort thru Super
Shuttle. This can be bundled as part of
a package, and I found it very easy to use.
They have an app, and I received frequent texts and instructions upon
arrival on how to meet my driver. While
I did wait about 25 minutes outside, there were only 3 of us in the van and I
was lucky enough to be the first dropped off.
Note that the on-site hotels charge a parking fee per night. For me, it wasn’t worth renting a car and
paying the parking fee.
Hotel/Resort Key |
Resorts: Instead of more than 20 resorts, you have
five resorts to choose from “on property” at Universal. The 3 original hotels
are the iconic Hard Rock, the Italian-themed Portfino, and the very tropically
themed Royal Pacific. The two newest resorts join them: Sapphire Falls and Cabana Bay Beach
Resort. The above hotels are listed in
decreasing order by price. I opted to
stay at Royal Pacific to get a mid-range feel but retaining one of the on-site
perks of the original 3 hotels: Unlimited
Express Pass!! I opted for this as I was going in August.: While the locals had
gone back to school, it was still summer and it was very hot. I wanted to minimize the wait if I could. That being said, on our last day we met up
with local friends and toughed out the lines and found them to be mostly
manageable.
Express Pass Machine |
Express Pass versus
Fastpass: If you’re reading this,
I’m betting you know the premise of Fastpass…pre-reserving 3 ride times per
day to reduce your wait times on headliner attractions. At Universal, Express Pass is an option. It can either be added on top of your ticket
media if you’re staying off-site or at one of the newer hotels, or, it’s
included as part of your hotel perk (theme park admission still required). There are variations of Express Pass, but the
one I’m going to wax poetic about, it was linked to my hotel stay, not my
ticket. You take your hotel key and insert it into a kiosk at the hotel and get
an “express pass” with your picture on it good for the length of your
stay. I kept it in my lanyard so that my
ticket was scan-able on one side and the Express pass visible on the other.
With the exception of the Harry Potter Rides and the new Kong attraction, I was
pretty much able to use the Express Pass for everything else.
On-site Benefits:
Where WDW has early and late Magic hours, Universal has early entry to the
Wizarding World of Harry Potter. This
was very useful, as we were able to repeat some rides and make our way so that
the wait for Kong was not too long once the park opened. In addition, there is boat transportation
around the property making it easy to resort-hop for dining or for just looking
at the hotel properties.
Property layout:
Universal does not have the same luxury of having plenty of land that WDW does, but they have
maximized the space that they do have.
Their version of Downtown Disney is called Citywalk. Citywalk is literally a wide U-shaped area
that is connected on either side by a park.
In between the two parks is the Hard Rock Café and the Blue Man
Group. While your step-counter will show
you’ve walked all over, it literally is very compact.
Ticket options: As
with WDW, there are multi-day ticket options available as well as a
park-to-park option. The more you play,
the more you save.
Dining plans: While there is one at Universal, it’s not
even a comparison. Disney has more
participating restaurants and wins this hands-down. None of the resort hotels at Universal
participate in the Dining plan.
Club-level amenities: Club level service is very similar at WDW and
Universal. It is available at the 3
original hotels, and I have utilized this at both Portofino and Royal
Pacific. It is key-card access at both
and there are dedicated times for breakfast, snacks, “appetizers”, and desserts. My daughter and I were able to use the
appetizers as our dinner. If you have
large eaters, this will not suffice, but we were good with the lighter
fare. I found the wine to be decent.
Park “theming”: I was shocked at how good the theming was of
all the attractions. Universal does
theming wonderfully, with the only downfall being that they don’t have the
ability to transition you from one land to another like WDW does.
Notes on
handicapped/differently-abled access: WDW is the place to be if you have a
mobility impairment. A member of my
party during my first visit used a walker, and while there is ADA compliance,
it doesn’t mean that it’s easy to accomplish.
I noticed a large difference in the number of wheelchairs, scooters, and
even strollers in this park. I would
approach this very differently if you have a multi-generational/differing-ability
family.
Departure: I had a 7am flight and had Super Shuttle
reserved for my departure as well. It
was mostly flawless, with the exception of them wanting to back up our departure
time by texting me at something like 3:45 am.
Fortunately, I was randomly awake and it wasn’t an issue.
Overall, we
had a GREAT time. This was a huge hit
with my daughter. I think she is at the
perfect age to really go for the thrill rides.
This is not a one-day and done trip.
We had two full days and an evening, and that barely enough. Next year, their new waterpark (Volcano Bay)
will open and that will be a full day unto itself. I highly recommend considering this during
your next visit to Orlando!
For more information on booking your Universal Orlando vacation, contact your DreamFinder Travel agent. DreamFinder Travel
For more information on booking your Universal Orlando vacation, contact your DreamFinder Travel agent. DreamFinder Travel
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